Privacy policy
How Garage Opener Help handles basic site data and third-party services.
Information you provide
Diagnostic tools currently run in the browser and do not require an account. The Troubleshooting Worksheet may save your entries in local browser storage so they remain available on that device, and the Diagnostic Fingerprint can use temporary session storage to hand observations to the worksheet. These tool entries are not uploaded to our server by those features; you can clear them from the tool or your browser storage. If you contact us, information you choose to send is used only to respond to that request.
Technical and analytics data
Hosting, security, analytics or advertising services may process standard technical information such as IP address, browser type, device information, referring pages and basic usage events. When analytics or advertising services are enabled, this policy is updated to identify the active categories of providers and the purposes for which they process data.
Cookies and advertising
If advertising or analytics is enabled, those providers may use cookies or similar technologies according to their own policies. Consent controls should be implemented where required before those services are activated.
Data retention and contact
We keep information only as long as reasonably needed for the purpose it was collected. For privacy questions, use the public contact method shown on the site when it is enabled.