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Marantec garage door opener help

Numeric Synergy and M55 fault codes, EOS eight-LED diagnostics, 315 MHz wireless-accessory identification, exact-model help and legacy receiver-frequency checks.

Error codesSynergy / M55 diagnosticsEOS 8-LED display315 MHzModel help
Verified models

Marantec model hubs

8 model-specific pages
Marantec model

Synergy 270

Marantec's current residential comparison data lists Synergy 270 at 750 N / 3/4 HPCS with 6.3 in/s travel speed, 756 lumens and up to a 12 ft door. Marantec also identifies the Synergy 270 as a 315 MHz/HomeLink-compatible system.

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Marantec model

Synergy 380

Marantec lists Synergy 380 at 1,100 N / 1.1 HPCS, 7.1 in/s, 1,100 lumens and up to 14 ft door height. The model is part of the 315 MHz/HomeLink-compatible Synergy family and supports the Synergy 300 battery-backup path.

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Marantec model

Synergy 280

Marantec's current Synergy 200 comparison lists the 280 at 1,000 N / 1 HPCS, 6.3 in/s travel speed, 756 lumens and up to a 12 ft door. Its shared Synergy 200 owner manual uses the verified numeric fault table, including codes 7, 8, 9, 10, 11, 15, 16, 26, 28, 30, 35 and 36.

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Marantec model

Synergy 370

Marantec lists Synergy 370 at 850 N / 3/4+ HPCS with 9.3 in/s travel speed, 1,100 lumens and up to a 14 ft door. The shared Synergy 300 owner manual uses the same verified numeric fault-code language as the 380.

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Marantec model

M4500e

The M4500e is the one-light model in Marantec's joint M4500e/M4700e Professional Series manual. Its EOS control panel uses eight numbered LEDs, and the exact troubleshooting table encodes fault numbers through LED combinations such as 7+8 for code 15.

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Marantec model

M4700e

The M4700e is the two-light sibling in Marantec's joint M4500e/M4700e Professional Series manual. It uses the same eight numbered EOS control-panel LEDs and exact fault-combination table as M4500e.

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Marantec model

M55

The official M55 manual identifies a Numeric Error Code Display and publishes codes 7, 8, 9, 10, 11, 15, 16, 26, 28, 30, 33 and 35. Marantec's current accessory guidance identifies M55 as a 315 MHz model. Code 33 is a useful M55 fingerprint because it is a temperature-rise condition not present in the site's verified Synergy code set.

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Marantec model

M4900e

The official M4900e owner manual shows the same nine EOS fault combinations already verified for M4500e/M4700e: codes 7, 8, 9, 10, 11, 15, 16, 26 and 28 encoded by combinations of eight numbered LEDs. Marantec's current FAQ identifies M4900e as a 315 MHz EOS opener.

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Marantec troubleshooting guides

5 verified guide pages